About Done & Dusted
I started the business myself in 2010 by going independent, determined to run my own business to high standards of service for clients and ethics for my team. We are now also trying to take care of the environment through our Eco service too.
We pride ourselves on providing an honest and reliable service.
We are a company not an agency and hence we pay VAT, our staff are all offered employment contracts with good rates of pay, holiday pay and auto enrollment into a pension fund. This does mean we are not the cheapest however. We trust our clients will see the long term benefits in this approach for all.
We have been trading continuously for over 10 years from our home base at: 1 Birchwood Avenue, Hatfield AL10 0PL.
Some of our original clients and our original cleaners are still with us!
Although based in Hatfield, we work right across Hertfordshire including Welwyn Garden City, St Albans to Hertford and everywhere in between.
Our cleaners are extremely hard-working, thorough, reliable, flexible and wholly committed to ensuring that you do not have to worry about keeping your home clean to the standards you take for granted. Leave it to us and come home to find it all done and dusted.
All our cleaners are well known to us and they are also trained, tried and tested before we send them out to clients. We tend to use more mature and experienced cleaners as we find these people to be more consistent, loyal and reliable.
Many of them juggle the school runs for their own children before working part time for us. The majority of our cleaners are from Romania originally, and have come to the UK to improve their families living standards and prospects. All our cleaners are legally entitled to work in England.
The majority understand and speak English but we are always keen, willing and able to receive instructions centrally so that we can ensure they are 100% understood and executed correctly.
Some of our cleaners also drive and sometimes work in teams as this enables a more efficient and reliable service with minimum client disruption.