100% Genuine testimonials - we promise!Please see below a few examples of feedback we have received from our customers. We are very happy to provide references if you would like to check before you ask us to clean for you. Also see our reviews and "likes" that customers have thoughtfully left for us on Facebook and Google.
Our credentials come from all the areas we serve, and some from some of the largest properties in the area.
"Today's clean is amazing , especially upstairs and we are really happy ! Thank you. Finally a company who can do what they promise."
C came over to St Albans yesterday morning and did another fantastic job of cleaning the place. Just wanted to say thanks!
"I also wanted to let you know that we were very very impressed with the standard of cleaning. C did a wonderful job and it was so nice to arrive home from work on Friday evening to a wonderfully clean house. We've tried numerous cleaners since we moved to St Albans last year and the standard has been very average so we're delighted to have found someone who clearly takes pride in her job"
"Your service has been excellent and I know I will struggle to find such good service elsewhere"
"Thanks so much for sending C, she is amazing:-)"
"S has been working for us for over a year now and in this time she has been exemplary.
She is always punctual and conscientious. Her standard of work is high and she is caring. I have found her a cheerful and willing person who is ready to put herself out and to accommodate one.
I would recommend her as a trustworthy and reliable young woman."
"... Sadly we are moving out of the area. We have always looked forward to coming home after S has visited and we will miss her and your services. I will continue to recommend yourselves as I have always been very happy with the results. Thank you for your hard work and time."
"She is extremely hardworking, thorough and gets through a lot in the time she is here. Her work is excellent and the house looks immaculate after she has been. S is extremely flexible and always seems to be able to fit in when I need her. She is always polite and accommodating. She was introduced to us by close friends who said her work was outstanding. I can highly recommend her."
"Thank you very much. I have just processed the payment to your account. Thanks again for the great service. Greatly appreciated."
"Wow! The house is sparkling. We're really pleased with A's visit."
"The girls were delightful and worked extremely hard ... Many thanks indeed. Great job! ... I really am very impressed and so are my sons!!!"
"Just a quick note to say thank you so much for organising the cleaner at such short notice. She did a great job."
"P was brilliant and I’d be more than happy to have any of your brilliant staff again. I am very impressed with all."
"The cleaning job went really well! She has done a really good job and was very thorough"
"Thank you! Just been to the house to collect the cleaning stuff, and the team have done a really great job! So amazing to have you guys to help me:)"
"They (A and D) did a great Job!!"
"... has worked as a cleaner for me for several months. She is reliable and very punctual, always arriving on time. She is conscientious and works very hard, making sure she has cleaned thoroughly. Although she uses her initiative, she always asks me beforehand if she wants to make any changes to her cleaning routine. Not only is she an excellent cleaner but she always has a happy disposition and is polite and professional in her manner. I would have no hesitation in recommending her."
"Just wanted to let you know that we were very impressed with the cleaning this week. The house was immaculate and things had been done that were a lovely surprise! We love coming home on a Tuesday anyway but yesterday was even better. If you could pass this on I would be grateful."
"... when I did get home eventually the place was immaculate! Big thanks to L! Very happy so far!" ...and... "The cleaning was excellent again, so still very pleased!"
"L did a great job yesterday and I would like to start having our house cleaned weekly. She felt that 3 hours would be enough to get round now that she has done such a thorough initial clean particularly as there are a few rooms that are not used regularly. I have given L a key."
"Please say a big thank u 2 the cleaner today, she did a fantastic job."
"Needless to say, S and Y continue to be reliable and consistent in their high standard of cleaning. A credit to your company. Thank you. I look forward to seeing them for their regular clean tomorrow ... your ladies have passed with flying colours. They are now employed here as done and dusted ladies on an open ended contract!"
"I’m very happy with the clean! I’ve had a good look around and I think your cleaner has done a very good job. The used kitchen roll/hoover contents etc. was bagged up before it was put in the bin – which is great – and nothing else was thrown away, as requested. The cloths were left bagged ready for me to launder, and it was really nice to walk in to a clean, fresh bathroom. They’ve made it around the whole flat by the looks of it – even the bed was made!"
"I just wanted to really praise L. She is just fantastic, I work nights so I went to bed when she got here and I've woken up and I'm just so impressed - she is so thorough, you are very lucky to have her!
“S has worked for us for the last 10 months carrying out cleaning duties every weekend. I can honestly say without hesitation that we are delighted with everything she does for us. She works extremely hard and carries out all of her duties quickly and efficiently. We have never had any issues or complaints and we look forward to seeing her every week. Unlike previous cleaners we’ve had she is very consistent with her work. She always arrives on time and completes her duties in a timely fashion. S is a very friendly and polite young lady and more importantly very trustworthy as, on a number of occasions, we have asked her to babysit for our 2 year old son who also looks forward to seeing her every week! I would highly recommend her for any position that she applies for.”
"Yes, I was delighted with the cleaning thank you and would like to book a four hour cleaning slot, every Tuesday for the forseeable future."
"Cleaning is still great, although I, or should I say the kids, left more mess than I would have liked for L last week as I was working late and not getting on top of things. She did a grand job. A is still doing a great job, and coming back to the house after her cleaning day is always such a pleasure. Please pass on my thanks."
"I've been using done and dusted for about 6 months now and in that time I've found the cleaners to be of a very high calibre. They have a consistently high standard of cleaning and are happy to focus on particular issues or doing outstanding work throughout the home. When I see our cleaner, she is friendly and unobtrusive; usually I am out when she comes and there have been no trust issues whatsoever. I simply always return to a beautifully clean, tidy and calming house! If our regular cleaner is not available, a replacement has been sent: impressively they've always known the standard and details we have enjoyed with our regular service! Finally, I'm also incredibly happy with the company's communications: they are always handled in a prompt, warm and helpful manner. I totally recommend Done and Dusted!"
"Just wanted to let you know that A did a fantastic job - it looks great everywhere!"
"SUPERB job today by L and her sister. They worked so hard and put the kids' re-decorated rooms together again perfectly just as the painters left/children arrived. Top team you have."
"I have been very pleased with the service you have provided and A has been doing a great job for us. She is very thorough and the house always looks lovely when I get home from work....(Jennifer Welwyn/Oaklands) Just wanted to say how pleased we were with the very thorough cleaning work that S did for us yesterday. We are very impressed!"
"I write this reference for S and G’s company – Done and Dusted.Done and Dusted have cleaned my house in St Albans twice a week since starting work for me in May 2013. They – and their allocated cleaner to my house – L – have been FANTASTIC since starting. They are reliable, honest and utterly professional in all their work for me. They work very hard and achieve the very high standards of cleanliness I look for in my house. I have no hesitation in confirming I have been thrilled with their work for me."
"This is just a quick note to say how impressed we are with your standard of cleaning and to say "thank you" for making our home shine again."
"I just wanted to let you know that I was thrilled when I came home on Weds after D and A had been in to clean again. The place was spotless especially every detail in the kitchen. I couldn't have done better myself! It was great that all the ironing was done too. Please can you Thank the girls I was really delighted."
"Just wanted to drop you an email to say how delighted we were yesterday with the cleaning done yesterday. The cupboards were spotless and tidy and we were very impressed with the high standard of cleaning done by your ladies. If you could please pass on our thanks and congratulate them on a great job ! Thanks"
"I am absolutely delighted with the result of the carpet & oven clean. I have been disappointed in the past with poor results and high costs - coming home today to an immaculate house, virtually crystal clean oven & one colour carpet has made my day! Please pass on my thanks to your team - they did an exceptional job today. Have a great weekend."
"Many thanks. Have a wonderful Christmas and thanks for providing such a reliable and quality clean for us. It is truly the best we have had!"
"They work very hard and do a great job."
"I would like to say a huge thank you to Done and Dusted - my daughter organised them from Australia as a treat after I had broken my arm (the useful one!). I have been delighted with the service - really lovely people who work so hard and non-stop from the moment they arrive and do a superb job. My husband says the bathroom has never looked so clean! Although I am not continuing for the moment I may well in the future and would recommend them to everyone."